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How to order?

Step 1. Registration

New customers have to register first before they can place an order. After registration you are automatically logged in. After approval by our customer service you will receive your log in codes. This approval will occur within 1 working day. Before full authorisation has been granted, any discounts and discharge from VAT will not be processed.

Registered customers can log in with their login details.
Registered customers who have forgotten their password, can fill in their e-mail address and have it re-sent to them by clicking the button 'Forgot your password?'

Step 2. Ordering

By clicking the 'in cart' button you can add a publication to your shopping cart. All publications you wish to order will be collected in the shopping cart and a once only freight cost will be calculated. Go to the shopping cart and select the button 'checkout' to finish your shopping. Choose your payment method and fill out your order reference or remarks. Accept our general terms and click 'submit order'.

Step 3. Payment

Select the payment method:
  • Customers inside the Netherlands can pay the invoice within 14 days after they receive the book .
  • If you select 'paying by bank' you will receive an e-mail with an order confirmation and our bank details.
  • Credit card payments are processed with docdata.
    We accept valid Mastercard, Visa and American Express

Cheques cannot be accepted!

Bank details
Wageningen Academic Publishers, P.O. Box 220, 6700 AE Wageningen, The Netherlands.
Bank account nr: 3970 92008
IBAN nr: NL19 RABO 0397 0920 08
SWIFT Code: RABO NL 2 U
BIC code: RABO NL 2 U
Bank name : Rabobank Vallei en Rijn
Bank address: Plantsoen 55, 6701 AS Wageningen, The Netherlands

Step 4. Order confirmation

You will receive an e-mail after receipt of your order, confirming the order. If the books are not available at the moment, you will immediately be informed about the altered delivery times.

Invoices
Invoices will be sent with the books. On request we can send the invoice by e-mail.

Step 5. Shipping

Costs
Free shipping.

Shipping time
The books will be sent 3 times a week by priority mail and are shipped by a national company.
The Netherlands: 2 working days
European countries : 2-5 working days
Rest of the world: 4-14 working days

VAT

Customers inside the EU with a VAT-number (registered and processed at Wageningen Academic Publishers) pay no taxes.
Customers inside the EU without VAT-number pay VAT (6% for books).

Questions

For questions please contact:
Sales department
Telephone: + 31 (0)317 476514
E-mail:
We will react to all customer queries within 3 working days.